Refund policy

Returns & Refunds

• No returns or refunds are accepted unless an item is proven to be faulty.

• Digital items are non-refundable and cannot be returned once delivered.

Clothing Items

• Clothing cannot be deemed faulty once washed or worn, as it is not possible to determine whether care instructions were followed correctly.

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Faulty Items

• If an item is faulty, you must contact us within a reasonable timeframe after receiving your order and provide clear evidence of the fault.

• Faults do not include damage caused by misuse, incorrect washing, wear and tear, or failure to follow care instructions.